Workplace Management and Employee Misuse: Does Punishment Matter?

I have been working in the area of workplace monitoring from 2007. This paper co-authored with Qinyu Liao (The University of Texas at Brownsville), Xin Luo (The University of New Mexico) and Long Li (Grambling State University) is published in the latest issue of Journal of Computer Information Systems (JCIS).

With the ubiquitous deployment of Internet, workplace Internet misuse has raised increasing concern for organizations. Research has demonstrated employee reactions to monitoring systems and how they are implemented. However, little is known about the impact of punishment-related policies on employee intention to misuse Internet. To extend this line of research beyond prior studies, this paper proposes an integrated research model applying Theory of Planned Behavior, Deterrence Theory, and Theory of Ethics to examine the impact of punishment-related policy on employees’ Internet misuse intentions. The results indicate that perceived importance, perceived behavioral control and subjective norms have significant influence on employee intention to avoid Internet misuse. Contrary to expectations, there is no support for the influence of punishment severity and punishment certainty.

Full citation:

“Workplace Internet Monitoring and Employee Misuse Avoidance: Does Punishment Matter?” Journal of Computer Information Systems (JCIS), Vol. 50, No. 2, Winter 2009, pp. 49-59, with Qinyu Liao, Xin Luo and Long Li

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